Geschäftsordnung

version 3.0 of 09/01/2023   Conditions of admission and stay To be admitted to enter, settle or stay on a campsite, you must have been authorised by the manager or his representative. The latter is obliged to ensure that the campsite is kept in good order and that the present internal regulations are respected. The […]

version 3.0 of 09/01/2023

 

  1. Conditions of admission and stay

To be admitted to enter, settle or stay on a campsite, you must have been authorised by the manager or his representative. The latter is obliged to ensure that the campsite is kept in good order and that the present internal regulations are respected.

The fact of staying on the campsite implies the acceptance of the provisions of these rules and the commitment to comply with them. No one may take up residence on the campsite.

  1. Police formalities

Minors who are not accompanied by their parents will only be admitted with written authorisation from their parents. In application of article R. 611-35 of the Code de l’Entrée et du Séjour des Etrangers et du Droit d’Asile (Code on the Entry and Stay of Foreigners and the Right to Asylum), the manager is required to have the foreign guest fill in and sign an individual police form on arrival. It must mention in particular: surname and first names; date and place of birth; nationality; usual place of residence. Children under 15 years of age may be included on the form of one of the parents.

  1. Facility

The outdoor accommodation and related equipment must be installed in the location indicated in accordance with the instructions given by the manager or his representative.

  1. Reception office

The reception office is open from 8.30 a.m. to 12 noon and from 2.30 p.m. to 6 p.m. At the reception desk you will find all the information about the services of the campsite, information about food and drink, sports facilities, the tourist attractions of the area and various useful addresses. Any complaints can be made directly at the reception desk, or by e-mail or post.

  1. Display

These rules and regulations are displayed at the entrance to the campsite and at the reception desk. They are handed out to any customer who requests them. The prices of the various services are communicated to the customers under the conditions fixed by decree of the Minister in charge of consumption and can be consulted at the reception desk.

  1. Departure arrangements

Customers are invited to inform the reception desk of their departure the day before. Customers intending to leave before the opening time of the reception desk must pay for their stay the day before.

  1. Noise and silence

Guests are requested to avoid any noise or discussion that may disturb their neighbours. Sound equipment must be adjusted accordingly. Doors and trunks must be closed as quietly as possible. Dogs and other animals should never be left unattended. They must not be left on the campsite, even locked up, in the absence of their owners, who are civilly responsible for them. There must be complete silence between 11.00 pm and 7.00 am. During this period, it is compulsory that everyone respects the right to sleep and the peace and quiet of their neighbours.

  1. Visitors

After having been authorised by the manager or his representative, visitors may be admitted to the campsite under the responsibility of the campers who receive them. The customer may receive one or more visitors at the reception desk. The services and facilities of the campsite are accessible to visitors. However, the use of these facilities may be subject to a charge, which must be displayed at the entrance to the campsite and at the reception desk. Visitors’ cars are not allowed on the campsite.

  1. Vehicle traffic and parking

Within the campsite, vehicles must drive at a limited speed. Traffic is allowed from 7 am to 10.30 pm. Only vehicles belonging to campers staying on the campsite may circulate on the campsite. Parking is strictly forbidden on the pitches usually occupied by the accommodation unless a parking space has been provided for this purpose. Parking must not hinder traffic or prevent the installation of new arrivals.

  1. Behaviour and appearance of the facilities

Everyone is obliged to refrain from any action that could harm the cleanliness, hygiene and appearance of the campsite and its facilities, particularly the sanitary facilities. It is forbidden to throw waste water on the ground or into the gutters. Customers must empty waste water into the facilities provided for this purpose. Household refuse, waste of any kind, paper, etc. must be deposited in the bins located in the car park before the campsite entrance. Washing is strictly forbidden outside the bins provided for this purpose. Plantations and floral decorations must be respected. It is forbidden to put nails in the trees, to cut branches, to make plantations. It is not permitted to mark out the location of an installation by personal means, nor to dig up the ground. Any damage to the vegetation, fences, grounds or facilities of the campsite will be charged to the person responsible. The pitch used during the stay must be maintained in the same condition as the camper found it on arrival.

  1. Safety

A first aid kit is available at the reception desk.

a) Fire. The use of charcoal barbecues is strictly forbidden within the campsite grounds, as well as in the ramp, on the river bank or on the river bed. Gas barbecues with a lid are allowed, although the campsite management reserves the right to temporarily prohibit their use for good reason. Any open fire is strictly forbidden in the campsite, in the ramp, on the river bank or on the river bed. Stoves must be kept in good working order and not be used in dangerous conditions. In case of fire, notify the management immediately. Fire extinguishers can be used if necessary.

b) Theft: The management is responsible for the items left at the office and has a general obligation to monitor the campsite. The camper remains responsible for his own installation and must report any suspicious person to the manager. Guests are advised to take the usual precautions to safeguard their equipment.

c) Electricity. It is strictly forbidden to recharge an electric vehicle other than a bicycle on any of the campsite’s electrical outlets and for any length of time whatsoever. Any recharging of electric vehicles is strictly forbidden for safety reasons. The use of portable air conditioners, electric barbecues, electric planchas, electric hotplates is strictly forbidden.

12. Games

No violent or disturbing games may be played in the vicinity of the facilities. The meeting room may not be used for lively games. Children must always be under the supervision of their parents.

  1. Dead garage

Unoccupied equipment may only be left on the pitch with the agreement of the management and only in the designated area. This service may be subject to a charge.

  1. Infringement of the internal regulations

In the event that a resident disturbs the stay of other users or does not respect the provisions of these rules, the manager or his representative may orally or in writing, if he deems it necessary, give formal notice to the latter to stop the disturbance. In the event of serious or repeated infringement of the internal regulations and after formal notice by the manager to comply with them, the latter may terminate the contract. In the event of a criminal offence, the manager may call in the police. ####